BluffBet Terms and Conditions

Welcome to BluffBet. These Terms and Conditions ("Terms") govern your access to and use of the BluffBet casino platform available at bluffbet.com/en-ca. By creating an account, completing BluffBet casino login, or otherwise using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, we ask that you refrain from using our website.

Operator Information and Licensing

BluffBet is owned and operated by Throne Entertainment B.V., registered in the Commercial Register of Curaçao under number 150615, with its registered address at Mercuriusstraat 15, Willemstad, Curaçao. TPM Services Limited, registered in Cyprus under registration number HE421716, located at Stasikratous 22, Olga Court, Flat/Office 302, 1065 Nicosia, Cyprus, acts as our independent representative. We operate under a license granted by the Curaçao Gaming Authority to offer games of chance, license number OGL/2024/1585/0822. We are committed to full compliance with the applicable gaming regulations and to providing a fair, transparent BluffBet casino experience to all our players.

Eligibility and Account Registration

To use our services, you must be at least 18 years of age or the legal age of majority in your jurisdiction, whichever is higher. Our services are currently targeted at players in Canada and New Zealand, and we reserve the right to restrict access from other territories. When you register, you must provide accurate, current, and complete information. We may ask you to verify your identity before allowing withdrawals, in accordance with our anti-money laundering obligations.

• You may only hold one active BluffBet account per person, household, and IP address
• You are responsible for keeping your BluffBet login credentials confidential
• We reserve the right to suspend or close accounts that violate these Terms
• We may request supporting documents to confirm your identity and payment details

Deposits, Withdrawals, and Payment Methods

We accept a range of payment methods including Interac, MiFinity, MuchBetter, Bitcoin, Litecoin, Tether, Mastercard, and Visa. The minimum deposit amount is 5 CAD per transaction, and the minimum withdrawal amount is 10 CAD. Processing times vary by method: crypto transactions are instant, Interac deposits typically take 1 to 10 minutes with instant withdrawals, credit card deposits process within 1 to 10 minutes, and bank transfer withdrawals may take 1 to 2 working days. We aim to process all BluffBet withdrawal time requests within 0 to 24 hours, except where additional verification is required by our Payments Department.

Withdrawal limits are tied to your VIP Program level, ranging from a Rookie level daily limit of $100 up to bespoke limits for our Legend tier. We reserve the right to request further verification before releasing large withdrawals and to decline transactions that appear fraudulent or in breach of these Terms.

Bonuses and Promotions

We offer a range of promotional offers, including our welcome package of up to $25,000 plus 1000 free spins spread across your first five deposits. Any BluffBet no deposit bonus, BluffBet bonus code, or BluffBet promo code we issue is subject to specific wagering requirements, maximum bet limits, and expiry dates detailed at the time of the offer. We also provide sports betting promotions such as our Canadian Overtime Insurance, 50/50 Power Play, and weekly Thursday free bet offers.

• Each bonus, including any BluffBet free spins offer, may only be claimed once per person, household, or device
• We reserve the right to void winnings obtained through bonus abuse or the use of multiple accounts
• Free spins are credited to specific games such as Gates of Olympus, Sweet Bonanza, Sugar Rush, or Big Bass Splash
• We may amend, withdraw, or cancel promotions at our discretion, subject to applicable law

We encourage you to read the specific terms attached to each promotion, including any BluffBet casino no deposit bonus codes we distribute through marketing channels, as wagering conditions and eligible games may differ between offers.

VIP Program

Our BluffBet VIP Program rewards loyal players with benefits that scale according to activity and status. VIP status may be reached through consistent play, an invitation from our team, or a direct request. Our VIP tiers include Contender, Strategist, Shark, High Roller, The Ace, The House, Black Diamond, and Legend, each offering enhanced benefits such as higher withdrawal limits, dedicated account managers, cashback offers, and exclusive gifts. We reserve the right to determine VIP eligibility and to adjust benefits at our discretion.

Games and Fair Play

We provide access to thousands of casino games from leading providers, including Pragmatic Play, Evolution Gaming, NetEnt, Play'n GO, and many others. Our library includes slots, live casino games, table games, video poker, crash games, and virtual sports, all tested for fairness and compliance with our license. We do not guarantee winnings, and all outcomes are determined by certified random number generators or live dealer mechanics. We are not liable for interruptions in gameplay caused by technical issues, internet connectivity, or third-party software providers.

Responsible Gaming

We are committed to promoting responsible gambling and provide tools such as deposit limits, self-exclusion, and reality checks to help you manage your play. If you believe you may have a gambling problem, we encourage you to contact our support team or seek assistance from a responsible gambling organization. We reserve the right to limit or suspend accounts where we have concerns about a player's wellbeing.

Intellectual Property

All content on our platform, including graphics, logos, game titles, and software, is owned by us or our licensed partners and is protected under applicable intellectual property laws. You may not reproduce, distribute, or exploit any part of our website without our prior written consent.

Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services. Our total liability, where applicable, shall not exceed the amount of your deposits in the relevant period. We do not guarantee uninterrupted access to our BluffBet app-free, mobile-optimized website and reserve the right to suspend services for maintenance or technical reasons.

Customer Support

Our support team is available through live chat and email at support-ca@bluffbet.com, with live chat operating from 08:00 to 21:00 UTC. We provide support in English and French and aim to resolve queries, including those related to BluffBet withdrawal time or account verification, as quickly as possible.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, regulatory requirements, or business practices. Continued use of our platform after any changes constitutes your acceptance of the revised Terms. We recommend reviewing this page periodically to stay informed.

Governing Law

These Terms are governed by the laws of Curaçao. Any disputes arising from your use of our services shall be resolved in accordance with the applicable regulatory framework under our gaming license. By using BluffBet, you acknowledge that you have read, understood, and agreed to these Terms and Conditions in full.